Why KYC Is Required
KYC confirms that you're a real person and helps Binance meet international anti-money-laundering rules. Until you complete it, your account is limited. New users must reach Verified status to deposit, trade, or withdraw — accounts that aren't verified are restricted to Withdrawal Only mode, meaning you can take funds out but little else.
Submissions are usually reviewed within 48 hours, and often much faster — sometimes within minutes. Your documents are kept confidential.
Before You Start: A 60-Second Checklist
Most rejections come from preventable mistakes. Get these right before you submit:
- A valid, unexpired government ID — passport, national ID card, or driver's license (accepted types depend on your country).
- Good, even lighting — natural daylight is ideal.
- A plain, solid-colored surface to lay the document on.
- A stable internet connection.
- Your personal details ready, spelled exactly as they appear on your ID.
Pro Tip
The Binance mobile app usually handles document scanning and facial recognition more smoothly than the web version. If you have the choice, verify on the app.
Step-by-Step: Completing Verification
- 01
Open verification
Go to Profile → Identification, or tap the Verify / Get Verified prompt. You'll see your current verification level, which sets your account limits.
- 02
Select your country of residence
This determines which documents are accepted, so it must match your ID.
- 03
Enter your personal information
Type your full legal name, date of birth, and address exactly as shown on your document. Once confirmed, these details cannot be changed, so double-check every character.
- 04
Choose and upload your document
Photograph the front and back, keeping all four corners in frame and every detail readable.
- 05
Complete facial (liveness) verification
Remove glasses, hats, and masks, find even lighting, hold your phone steady, and follow the on-screen actions slowly.
- 06
Submit and wait
Don't resubmit while your review is pending — duplicate submissions can slow things down.
Why KYC Fails — and How to Fix It
If you're rejected, Binance almost always shows a reason. Match your situation below and fix it specifically.
Blurry or glared photo
What's happening: The system's text recognition can't read your ID. This is the single most common cause.
How to fix it: Retake in natural light with the flash off. Lay the ID flat on a solid surface and shoot straight down. Steady your phone, fill the frame, and zoom in to check legibility before submitting.
Information mismatch
What's happening: The name, date of birth, or address you typed doesn't match the ID — often a name-order or transliteration difference.
How to fix it: Re-enter details character-for-character from the document. Watch name order (Last/First vs First/Last), extra spaces, and date format.
Expired or unsupported document
What's happening: Your ID is expired, near expiry, or not accepted for your country.
How to fix it: Use a valid document. A passport is the most universally accepted — switch to it if your other ID was rejected. If your ID expires within a month, it may be refused.
Facial / liveness check failed
What's happening: Lighting, movement, or obstructions stopped the system from matching your face.
How to fix it: Face an even light source (a window works well), remove anything covering your face, hold steady, and follow each prompt exactly. Try the app if the web check keeps failing.
Filter / edited-image flag
What's happening: A beauty filter or auto-touch-up app made your photo look digitally altered.
How to fix it: Turn off all filters and beauty modes. Use a plain, unedited photo.
"Existing account" detected
What's happening: Binance found details linked to another account (sometimes from a previous sign-up attempt).
How to fix it: Make sure you're not duplicating an account you already have. Clear your cache or try another device, and if it persists, file an appeal with support.
Automated risk flag
What's happening: A fraud model flagged the attempt — sometimes for a VPN, device/IP mismatch, or a data inconsistency.
How to fix it: Resubmit with exact-match data, no VPN, and original documents. If it still fails, a support appeal is the only path.
Warning
There's a limit on rapid resubmissions. After several failures in a row, the system may temporarily lock verification — typically for 24 hours to a few days. Don't submit repeatedly hoping it sticks; get each photo right first.
Still Stuck? Contacting Support
If you've fixed the obvious issues and still can't pass — or the rejection reason is unclear — reach Binance support directly:
- Open the Binance app or website and tap the chat icon, then choose the Identity Verification category. You'll start with a bot and can be escalated to a human agent.
- Be specific: when you submitted, which document type you used, and the exact rejection reason you received. Screenshots help.
- If verification has been pending for more than 3–5 business days, it's likely in a manual-review queue — contact support with your case reference rather than resubmitting.
Pro Tips for First-Try Approval
- Verify early — don't wait until you urgently need to withdraw. Give yourself buffer time to fix any issues.
- Take 3–5 photos of your ID and upload the clearest.
- Avoid VPNs during the entire process.
- Keep your details consistent across your profile and your document.
FAQ
Can I use Binance without completing KYC?
No — verification is required to deposit, trade, and withdraw. Unverified accounts are limited to Withdrawal Only.
Which documents are accepted?
A government-issued ID such as a passport, national ID card, or driver's license. The exact list depends on your country; passports are the most widely accepted.
How long does review take?
Usually within 48 hours, often much faster. High-demand periods can take longer.
Does a failed KYC at Binance affect other exchanges?
Not directly — exchanges don't share a common rejection list.
Next Steps
Once you're verified, you're ready to fund your account. Continue with our Deposit & Withdraw Guide to move funds safely, then check the Trading Fees & Discounts page to keep your costs as low as possible. You can also return to the full Sign-Up Guide anytime.